Privacy Policy

Medpsyc is committed to maintaining the accuracy, confidentiality and security of your personal information. This Privacy Policy describes the personal information that Medpsyc collects from or about you on the website www.medpsyc.com, as well as how we use and to whom we disclose that information. Please review this entire document carefully. 

1.1 WHAT IS PERSONAL INFORMATION?

For the purposes of this Privacy Policy, “personal information” is any information about an identifiable individual, other than an individual’s business contact information when collected, used or disclosed for the purposes of enabling the individual to be contacted in relation to their business responsibilities.

1.2 WHAT PERSONAL INFORMATION DO WE COLLECT?

We collect and maintain different types of personal information in respect of the individuals with whom we interact. This includes:

  • contact and identification information, such as your name, address, country of residence, telephone number, e-mail address, date of birth, and gender;
  • personal information in connection with your request for certain products or services that you seek from us;
  • social media profile information for future contact and extended customer experience;
  • additional service-related information concerning the products or services that we provide to, or receive from, you;
  • payment information, including your credit card information, and information necessary for the fulfillment of your orders;
  • purchase history, which we sometimes aggregate with similar information from other customers to suggest products;
  • content of consumer support communications and adverse event reporting; and
  • statistics about your session to improve your future online experience.

We may also collect market-related information, which may include personal information, concerning market trends and activities impacting our business.

As a general rule, MedPsyc collects personal information directly from you on www.medpsyc.com. In most circumstances where we intend to collect personal information about you from a third party, we will obtain your permission before we seek out this information from such sources (such permission may be given directly by you, or implied from your actions).

 

1.3 WHY DO WE COLLECT PERSONAL INFORMATION?

MedPsyc collects personal information to enable us to manage, maintain, and develop our operations, including for example:

  • to establish, maintain and manage our relationship with you so that we may provide you with, or receive from you, the products and services that have been requested;
  • to send you promotional and other marketing materials that we think might be of interest to you;
  • to enable you to register and access an account with us;
  • to obtain and process payments for potential products and services that we may provide to you;
  • to tailor your online experience based on your generalized profile of usage on the website;
  • to be able to review the products and services that we provide to you so that we may: (i) understand your requirements for our products and services; and (ii) work to improve our products and services;
  • to monitor and investigate incidents and manage claims;
  • to create Aggregated Information (as defined below);
  • to be able to comply with your requests (for example, if you prefer to be contacted at a business or residential telephone number and advise us of your preference, we will use this information to contact you at that number);
  • to protect MedPsyc against error, fraud, theft and damage to our goods and property;
  • to enable us to comply with applicable law or regulatory process; and
  • any other reasonable purpose to which you consent.

1.4 HOW DO WE USE YOUR PERSONAL INFORMATION?

We may use your personal information:

  • as permitted or required by applicable law or regulatory requirements
  • for the purposes described in this Privacy Policy; and
  • for any additional purposes for which we have obtained your consent to the use or disclosure of your personal information. 

In this Privacy Policy, “Aggregated Information” means information that: (i) arises from the compilation, combination and/or analysis of personal and other information; and (ii) is anonymized. As stated above, we may use your personal information to create Aggregated Information for the purposes of managing, maintaining, and developing our operations. Such purposes include: (i) identifying the demographics of our users, the types of products that our users may be interested in; (ii) creating benchmarks, reports, summary metrics, predictive algorithms; and (iii) developing new or improving our existing products and/or services). We may customize your user experience in an automated fashion based upon your similarity to an aggregated class of user traits or online behavior. If you are a European resident, your information will be transferred outside of Europe, including to Canada and/or the United States.

1.5 WHEN DO WE DISCLOSE YOUR PERSONAL INFORMATION?

We generally do not share your personal information with third parties unless you consent or as otherwise permitted by law. All such sharing is done in a manner consistent with this Privacy Policy.

We may share your personal information with our employees, contractors, consultants, affiliates and other parties who require such information to assist us with managing our relationship with you, including third parties that provide services to us or on our behalf.

For example, we may share your personal information from time to time with our third-party information technology, data processing, payment processing, advertising/marketing, call center and age/identity verification service providers so that we may operate our business, some of which may be located in the United States. Some of your information may be processed by Adobe cloud-based systems, under our direction and control. As a result, your personal information may be collected, used, processed, stored or disclosed in the United States and may potentially be accessible to law enforcement and national security authorities of that jurisdiction. However, it is important to note that in the unlikely event United States law enforcement and/or national security authorities request your personal information, it shall only be provided in strict accordance with the law and subject to all required legal permissions. To the extent permissible, you will be informed if disclosure of your personal information is requested by law.

In addition, personal information may be disclosed or transferred to another party during the course of, or completion of, a change in ownership of or the grant of a security interest in, all or a part of Canopy through, for example, an asset or share sale, or some other form of business combination, merger or joint venture, provided that such party is bound by appropriate agreements or obligations and required to use or disclose your personal information in a manner consistent with the use and disclosure provisions of this Privacy Policy, unless you consent otherwise.

Finally, your personal information may be disclosed:

  • for the purposes described in this Privacy Policy;
  • to third party databases for the purposes of verifying your age;
  • as permitted or required by applicable law or regulatory requirements;
  • to complly with valid legal processes such as search warrants, subpoenas or court orders;
  • as part of the regular reporting activities of MedPsyc;
  • to protect the rights and property of MedPsyc;
  • during emergency situations or where necessary to protect the safety of a person or group of persons; and
  • with your consent.

1.6 DO NOT TRACK

Some browsers support a “Do Not Track” (or, DNT) feature, a privacy preference that you can set in certain web browsers, which is intended to be a signal to websites and services that you do not wish to be tracked across different websites or online services you visit, across time. Our website currently does not recognize or respond to DNT signals, so DNT settings do not change the way the websites operate.

Please note that we cannot control how third-party websites or online services you visit through our website respond to DNT signals. Please check the privacy policies of those third parties for information on their privacy notices.

1.7 YOUR CONSENT IS IMPORTANT TO US

It is important to us that we collect, use or disclose your personal information where we have your consent to do so. Depending on the sensitivity of the personal information, your consent may be implied, deemed (using an opt-out mechanism) or express. Express consent can be given orally, electronically or in writing. Implied consent is consent that can reasonably be inferred from your action or inaction. For example, when you enter into an agreement with us, we will assume your consent to the collection, use and disclosure of your personal information for purposes related to the performance of that agreement and for any other purposes identified to you at the relevant time.

Typically, we will seek your consent at the time that we collect your personal information. In certain circumstances, your consent may be obtained after collection but prior to our use or disclosure of your personal information. If we plan to use or disclose your personal information for a purpose not previously identified (either in this Privacy Policy or separately), we will endeavor to advise you of that purpose before such use or disclosure.

We may collect, use or disclose your personal information without your knowledge or consent where we are permitted or required to do so by applicable law or regulatory requirements.

You may change or withdraw your consent at any time, subject to legal or contractual obligations and reasonable notice, by contacting our Chief Legal Officer, who also acts as MedPsyc’s Chief Privacy Officer, using the contact information set out below. All communications with respect to such withdrawal or variation of consent should be in writing and addressed to our Chief Legal Officer.

We assume that, unless you advise us otherwise, you have consented to the collection, use and disclosure of your personal information as explained in this Privacy Policy.

1.8 HOW IS YOUR PERSONAL INFORMATION PROTECTED?

MedPsyc will endeavor to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, collection, use, disclosure, copying, modification, disposal or destruction. Unfortunately, we cannot guarantee complete security: (i) unauthorized access, use, or disclosure, (ii) hardware or software failure, and (iii) other events may potentially compromise the security of your personal information.

The security of your personal information is important to us, please advise our Chief Legal Officer immediately of any incident involving the loss of or unauthorized access to or disclosure of personal information that is in our custody or control.

1.9 UPDATING YOUR PERSONAL INFORMATION

It is important that the information contained in our records is both accurate and current. If your personal information happens to change during the course of our relationship, please keep us informed of such changes.

In some circumstances we may not agree with your request to change your personal information and will instead append an alternative text to the record in question.

    1.10 USE OF THIS WEBSITE BY CHILDREN

    If you are under 18 years of age, you are not permitted to register for an account or otherwise submit any personal information to us, including your name, address, or e-mail address. If you are a California resident under the age of 18, and a registered user of any site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to our Chief Legal Officer. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested. If we discover that we have collected any personal information from a child under the age of 18, we will suspend the associated account and remove that information from our database as soon as possible. By registering for an account or submitting any personal information to us, you represent and warrant that you are 18 years of age or older.

    1.11 INQUIRIES OR CONCERNS?

    If you have any questions about this Privacy Policy or concerns about how we manage your information, please contact our Chief Legal Officer by telephone, in writing or by e-mail medpsyccbd@gmail.com. We will endeavor to answer your questions and advise you of any steps taken to address the issues raised by you. If you are dissatisfied with our response, you may be entitled to make a written submission to the Privacy Commissioner in your jurisdiction.

    1.12 REVISIONS TO THIS PRIVACY POLICY

    MedPsyc, from time to time, may make changes to this Privacy Policy to reflect changes in its legal or regulatory obligations or in the manner in which we deal with your personal information. We will post any revised version of this Privacy Policy on our websites, and we encourage you to refer back to it on a regular basis. If you continue to use our websites after those changes are in effect, you agree to the new policy. If the changes are significant, we may provide a more prominent notice or get your consent, as required by law.

    1.13 INTERPRETATION OF THIS PRIVACY POLICY

    Any interpretation associated with this Privacy Policy will be made by our Chief Legal Officer. This Privacy Policy includes examples but is not intended to be restricted in its application to such examples; therefore, where the word “including” is used, it shall mean “including without limitation”.

    This Privacy Policy does not create or confer upon any individual any rights, or impose upon MedPsyc any rights or obligations outside of, or in addition to, any rights or obligations imposed by applicable laws. Should there be, in a specific case, any inconsistency between this Privacy Policy and any such laws, this Privacy Policy shall be interpreted, in respect of that case, to give effect to, and comply with, such laws.